Terms of Service

By accessing or using OpenSims services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

OpenSims provides: • AI-powered eSIM package recommendations • Digital eSIM purchase and delivery • Customer support for eSIM activation and usage • Multi-country coverage options Services are provided "as is" and we reserve the right to modify or discontinue services at any time without notice.

Payment Terms: • All prices are in US Dollars (USD) • Payment is processed securely through Stripe • You must provide accurate payment information Refund Policy: • Unused eSIMs may be refunded within 7 days of purchase • Once activated, eSIMs are non-refundable • Refunds are processed to the original payment method within 5-10 business days • Contact support@opensims.com for refund requests

You may not use our services to: • Violate any laws or regulations • Engage in fraudulent activities • Resell eSIMs without authorization • Share eSIM activation codes with unauthorized parties • Interfere with or disrupt our services • Use automated systems to access our platform without permission Violation may result in account termination and legal action.

OpenSims shall not be liable for: • Network coverage or quality issues beyond our control • Device compatibility problems • Service interruptions due to force majeure • Indirect, incidental, or consequential damages • Loss of data, revenue, or business opportunities Our maximum liability is limited to the amount you paid for the specific service.

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which OpenSims operates. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.