Privacy Policy

We collect information that you provide directly to us, including: • Email address for order confirmation and support • Payment information (processed securely through Stripe) • Device information and usage data for service improvement • Communication preferences and travel requirements

We use the information we collect to: • Process your eSIM purchases and deliver services • Send order confirmations and eSIM activation details • Provide customer support and respond to inquiries • Improve our AI recommendations and user experience • Comply with legal obligations and prevent fraud

We implement industry-standard security measures to protect your personal information: • All payment data is processed through Stripe's secure PCI-DSS compliant platform • Data encryption in transit and at rest • Regular security audits and updates • Limited access to personal information on a need-to-know basis

We do not sell your personal information. We may share your data only with: • Service providers (payment processing, email delivery, eSIM providers) • Legal authorities when required by law • Business partners with your explicit consent All third parties are contractually obligated to protect your information.

We use cookies and similar technologies to: • Maintain your session and preferences • Analyze website traffic and usage patterns • Improve our services and user experience You can control cookie settings through your browser preferences.

You have the right to: • Access your personal information • Request correction or deletion of your data • Opt-out of marketing communications • Request data portability • Withdraw consent at any time To exercise these rights, contact us at privacy@opensims.com